Privacy Policy

1. Introduction

Orbit ("we", "our", or "us") operates the withorbit.io website and the Orbit analytics platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

Account Information

When you create an account, we collect your email address and name (if provided via Google OAuth). We use this information to identify you and provide our services.

Usage Data

Our SDK collects anonymized usage metrics about your AI/LLM API calls, including: model names, token counts, latency, and error rates. This data is associated with your organization and used to provide analytics insights.

Technical Data

We automatically collect certain technical information when you visit our website, including IP address, browser type, and pages visited. We use Vercel Analytics for this purpose.

3. How We Use Your Information

• To provide and maintain our analytics service
• To authenticate you and secure your account
• To display your usage metrics and insights in the dashboard
• To send important service updates (you can opt out)
• To improve our service and develop new features

4. Data Sharing

We do not sell your personal information. We may share data with:

• Service providers who help us operate our platform (e.g., Supabase for authentication and database, Vercel for hosting)
• Law enforcement when required by law

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (HTTPS) and at rest. API keys are encrypted before storage.

6. Data Retention

We retain your account information for as long as your account is active. Usage analytics data is retained for up to 12 months. You can request deletion of your data at any time by contacting us.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Export your data in a portable format

8. Cookies

We use essential cookies for authentication and session management. We also use Vercel Analytics which may set cookies for anonymous usage tracking.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at hello@withorbit.io.